Personal Appointment
You can familiarize yourself with theProcedure for Considering Citizens’ Appealsat the National Health Service of Ukraine and theProcedure for Personal Reception of Citizensat the National Health Service of Ukraine, approved by the Ministry of Health order dated 11.03.2019 № 549 and registered with the Ministry of Justice on 04.04.2019 under № 355/33326, by followingthis link.
Schedule of Personal Reception by the Leadership of the National Health Service of Ukraine
| Position & Full Name | Address | Reception Days | Reception Hours* |
Head – Nataliya Husak | Kyiv, 19 Stepan Bandera Ave | Last Thursday of each month | 14:00 - 16:00 |
Deputy Head for Digital Development, Digital Transformations and Digitalization – Oleksandr Ryabets | First Thursday of each month | 14:00 - 16:00 | |
Deputy Head – Serhiy Laponoh | Second Thursday of each month | 14:00 - 16:00 | |
| Deputy Head – Nataliya Nenyuchenko | Third Thursday of each month | 14:00 - 16:00 |
Schedule of Personal Reception of Citizens by Officials of the Structural Units of the Apparatus of the National Health Service of Ukraine
| Structural Unit / Official | Address | Reception Days | Reception Hours* |
| Analytical Department | Kyiv, Stepan Bandera Ave, 19 | Monday | 10:00 - 16:00 |
| Contracting Department | Tuesday | 10:00 - 16:00 | |
| Department of Strategy for Universal Health Coverage | Every third Wednesday of the month | 15:00 - 17:00 | |
| Department of Electronic Health System Development | Friday | 14:00 - 15:00 | |
| Legal Department | Every third Wednesday of the month | 10:00 - 17:00 | |
| Human Resources Department | Every third Wednesday of the month | 10:00 - 17:00 | |
| Patient Complaints Unit | Wednesday | 10:00 - 16:00 | |
| Anti-Corruption Unit | Thursday | 15:00 - 17:00 | |
| Internal Audit Unit | Wednesday | 15:00 - 17:00 | |
| Central Interregional Department | Wednesday | 15:00 - 17:00 | |
| Northern Interregional Department | Kharkiv, Svobody Square, 5, entrance 4, 8th floor | Wednesday | 15:00 - 17:00 |
| Southern Interregional Department | Odesa, Kanatna St, 83, 5th floor | Wednesday | 11:00 - 13:00 |
| Western Interregional Department | Lviv, Vynnychenka St, 6, 2nd floor | Wednesday | 15:00 - 17:00 |
| Eastern Interregional Department | Dnipro, Starokozatska St, 58 | Wednesday | 15:00 - 17:00 |
*Lunch break from 1:00 PM to 1:45 PM