Patient’s Guide to the Program of Medical Guarantees
The National Health Service of Ukraine presents thePatient’s Guide to the Program of Medical Guarantees 2025.
The Guide clearly explains which services patients can receive at different levels of medical care and from various healthcare providers.
Can CT or MRI be done free of charge? Does the Program of Medical Guarantees cover hormonal tests? What should you do if a hospital asks you to pay for medicines or surgery? Which medicines are available under the “Affordable Medicines” program?Patients can find answers to these and many other questions in the updated Guide to the Program of Medical Guarantees.
The Guide is easy to download and keep on your phone in case you need medical care.
With the help of the Guide, you can find information about:
- What the Program of Medical Guarantees is and what service packages it includes
- Which services you can receive from a primary care physician
- Which laboratory, instrumental, and endoscopic tests are available free of charge at the outpatient level
- What inpatient care includes and what priority areas are covered
- What services are provided free of charge within psychiatric, oncology, rehabilitation, and palliative care
- Which medicines are included in the "Affordable Medicines" program and how to receive them free of charge or with a co-payment
- Which information you can receive via the NHSU contact center at 16-77
- How to file a complaint if your right to free medical services is violated
- Which services are not covered by the Program of Medical Guarantees and are paid in healthcare facilities
- and much more.
You can download the Guide at thelinkprovided.
The NHSU strives to ensure that patients are always informed about updates and principles of the Program of Medical Guarantees.